Privacy Policy – GetSocialVibe

At GetSocialVibe (“we”, “our”, or “us”), your privacy and safety are important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website getsocialvibe.com.au or use any of our entertainment services.

1. Information We Collect

1.1 Information You Provide

• Name and email address when you contact us
• Account details if you register
• Game preferences and activity
• Support messages, feedback, or survey responses
• Communication preferences

1.2 Information Collected Automatically

• IP address and general location
• Browser type and device information
• Operating system
• Pages viewed, time spent, and navigation patterns
• Referring website or link
• Performance, loading, or technical error logs

This information helps us analyse usage, improve performance, and enhance your experience.

2. How We Use Your Information

• Provide and maintain entertainment services
• Improve website quality and performance
• Personalise your experience
• Respond to support requests
• Send service-related updates and announcements
• Monitor website security
• Prevent abuse or fraud
• Analyse trends and platform usage

3. Information Sharing

We do not sell or trade your personal information. We may share data only when:

• Using trusted service providers who help operate the website
• Required by Australian law or government authorities
• Necessary to protect our rights, safety, or platform security
• In the event of a business transfer, merger, or acquisition

All partners must handle your information securely.

4. Cookies and Tracking Technologies

GetSocialVibe uses cookies to:

• Improve website functionality
• Remember user preferences
• Analyse interaction with our content
• Provide personalised experiences

You may disable cookies in your browser settings at any time.

Third parties may use cookies or scripts for analytics or advertising. These providers follow their own privacy policies.

5. Data Security

We use reasonable security measures to protect your information, including:

• Encryption of sensitive data
• Firewalls and access controls
• Regular system monitoring
• Staff training on data protection

No online method is entirely risk-free, but we strive to keep your information safe.

6. Your Rights (Australia)

Under Australian privacy laws, you have the right to:

• Access your personal information
• Request corrections
• Request deletion
• Opt out of marketing communications
• File a complaint with the OAIC

To exercise your rights, email: support@getsocialvibe.com.au

7. Children’s Privacy

GetSocialVibe is for users 18 years and older. We do not knowingly collect data from anyone under 18. If you believe a minor has submitted information, contact us for immediate removal.

8. Responsible Play

GetSocialVibe is a social entertainment platform using only virtual coins.

There is:

• No real money gambling
• No purchases
• No cash prizes

If you ever feel concerned about gaming habits, support is available:

• Gambling Helpline Australia — 1800 858 858
• GambleAware NSW — gambleaware.nsw.gov.au
• BetStop National Self-Exclusion — betstop.gov.au

9. External Links

Our website may contain links to external websites. We are not responsible for their privacy practices or data handling. Always review third-party privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: support@getsocialvibe.com.au
Phone: +61 494 200 738
Address: 162 Collins Street, Melbourne VIC 3000, Australia